Order Information

For orders, event or press enquires

email: Jess or Lucy - orders@londonrefinery.co.uk
Tel: 02045771563

Post: The London Refinery,

7 Lindfield Road, W5 1QS.
-

Please email orders@londonrefinery.co.uk if you have any urgent inquiries or gift orders.

DELIVERY INFORMATION

Packaging
Our eco-craft packaging is recyclable and plastic-free and ensures

your order arrives perfect condition.
-
UK Delivery

The last order date for Christmas Delivery was yesterday - 19th December.
Any orders purchased after this date can't be guaranteed for Christmas.

Currently are fulfilment time is one week plus the delivery time below.
We use the Royal Mail 48hr / DPD service as standard.

If you still haven't received your order please contact us via email and we'll be on hand to help you out - orders@londonrefinery.co.uk

Gifts

If you have a present or gift that needs special attention or need to be there for a particular date please email to let us know.

Same Day

If you need express delivery or same day please give us a call or email.
We will respond as soon as possible and can courier on request.

-
Global Delivery
We are can deliver globally for £30.00 (by UPS/DPD). Due to new EU customs rules you may be charged 20% tax on arrival. Please contact us at orders@londonrefinery.co.uk for more information.

-
Returns

Provided that the goods are in an unused and re-saleable condition,
you can expect a full refund or exchange within 30 days
of returning an item. Simply return the item to us within

30 days of the delivery date.