Order Information

For orders or press enquires

email: orders@londonrefinery.co.uk
Tel: 02045771563

Post: The London Refinery,

12 The Broadway, London, W5 2NH
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Please email orders@londonrefinery.co.uk if you have any urgent enquires.

DELIVERY INFORMATION

Packaging
Our eco craft packaging is recyclable and plastic free and ensures

your order arrives perfect condition.
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UK Delivery

Delivery Update

We use the Royal Mail 48hr service as standard. Please select the Next Day DHL Service (Mainland) at checkout for high speed delivery. If you still haven't received your order please contact us via email and we'll be on hand to help you out - orders@londonrefinery.co.uk

Gifts

If you have a present or gift that needs special attention or need to be there for a particular date please email to let us know.

Same Day

If you need express delivery or same day please give us a call or email.
We will respond as soon as possible and can courier on request.

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Global Delivery
We are can deliver globally for £30.00 (by UPS/DPD). Due to new EU customs rules you may be charged 20% tax on arrival. Please contact us at orders@londonrefinery.co.uk for more information.

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Returns

Provided that the goods are in an unused and re-saleable condition,
you can expect a full refund or exchange within 30 days
of returning an item. Simply return the item to us within

30 days of the delivery date.